0

Your Cart is Empty

Frequently Asked questions

Quality of fabrics

We use the highest quality premium fabrics for all Ascension Inspired Clothing! The owner has come from a background in the fashion industry and would not want to sell anything he would not wear himself. Fabric is Pre-shrunk, has side-seamed construction with shoulder-to-shoulder taping.

Opting for regular fitting sizes across all our ranges (unless we state otherwise for example 'slim fitting') we find a general high St regular fit best ensures a greater degree of fit success amongst our customers.

We use premium fabrics that feels soft and light with just the right amount of stretch so it's comfortable and flattering for all.

What is your printing process?

Direct-to-garment, or DTG, is a printing method that sprays the ink onto the garment. The ink then soaks into the fibers of the garment. It’s like printing on paper, but on clothing.

Is DTG printing eco-friendly?

DTG is a more sustainable fashion business model than screen printing. Mainly because printing one-offs allows businesses to avoid overproduction and textile waste. With 92 million tons of textile going to waste in the fashion industry each year, a business model like this is a game-changer.

Product disclaimers.

Sometimes, there might be a light vinegary smell on the garments you receive. The odour you smell is just a temporary addition becuase of being packed in a bag after the printing process. Now that your product is out of the confined space of the shipping bag, the printing smell will dissipate within a few hours and a wash cycle.

Machine wash cold or 30 degrees, inside-out, gentle cycle with mild detergent and similar colours. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration.

Shipping Policy

All of our items are custom made-to-order. This means as soon as you place your order we promptly get to work producing your item so you can receive it as fast as possible.

We will send you a;

1) 'Order Confirmation Email' immediately to confirm that your order has been placed.

2) 'Dispatch Email' with your 'Unique Tracking Number' when it leaves the warehouse so you can check the delivery status at any time yourself. The tracking links are on the email, you only need to click the link to track!

You can also take advantage on the Tracking page using your tracking number on the email on the footer of this website.

All UK orders are fulfilled by our UK warehouse. This means we aim to deliver fast and can very often deliver orders to you within a five business days but, depending on the item ordered and your location, shipping times are quoted by the mail carrier as between 4-10 business days.

If you have not received your order or item(s), please check the tracking details provided in the 'Dispatch Email' to locate your parcel.

Some items may be shipped separately under separate tracking numbers due to being sourced from another warehouse so may take longer.

The parcel may have been left in a safe place or with a neighbour depending on your delivery preferences. Check the communication from the courier regarding your delivery, and where necessary, provide the necessary information from them to deliver your parcel successfully.

IS YOUR WEBSITE SECURE?

Absolutely. All transactions are powered by Shopify one of the largest ecommerce platforms in the world and is secure. The Ascension Inspired Clothing website is provided with an SSL encryption system to protect personal and payment data.

Please click here for more information: Privacy Policy